White Golf Ball Pattern Round Rug Carpet Washable Rugs

First of all, we sincerely apologize for the frustration and disappointment caused by this experience.

We truly appreciate your feedback and completely understand your concerns regarding the sizing and the delay in reaching a final solution before your tournament.

We did review the measurements and photos you previously sent, however our team unfortunately needed slightly clearer measurement images in order to properly verify everything with production before moving forward with a replacement solution. We completely understand how this additional step may have felt frustrating from your side, especially with your event timeline approaching.

At the same time, we’re truly grateful for your honest comments, and we genuinely appreciate you mentioning that you liked the shirt design itself.

Our support team will personally reach back out to you directly again shortly so we can continue working toward a proper resolution together.

Thank you again for your patience and understanding, Jam

We’re sorry to hear there was concern regarding the personalization on your order. After carefully reviewing the order details, we confirmed that the customization submitted at checkout was entered as “PAU,” and our production team created the item according to the information received through the order system.

Because personalized items are produced directly from the submitted customization details, we’re unable to automatically change or correct names during production. However, we still truly appreciate your feedback and support.